Coaching Services
Coaching Services
Mastering ‘Tough’ (Courageous) Conversations & Effective Feedback
At the heart of every successful team is effective communication. One of the most challenging communication skills to master is the art of having courageous conversations and giving feedback in a way that builds trust and delivers positive results.
This workshop dives into the essentials of courageous conversations and effective feedback, exploring why these skills are crucial, common obstacles that prevent us from having these discussions, and practical strategies to overcome those barriers. We'll equip you with tools, techniques, and a feedback framework to build your confidence and enhance your skills.
You'll learn practical techniques to improve communication, strengthen leadership skills, and strengthen positive relationships.
Audience
Executives, Leaders, and entire teams
Time
Half day, depending on numbers
Format
Group Sessions.
In Person or Online
Format
Facilitated by Frances Bearne, internationally certified coach, team coach and senior people and culture professional, this workshop focuses on:
The Importance of Brave Dialogue: Explore the critical role of why courageous conversations are important to leadership and professional growth
Overcome Conversation Challenges: Identify common obstacles and barriers to having tough conversations and learn strategies to overcome them
Master Effective Feedback: Learn and apply practical tools, techniques, and a proven framework for giving feedback that is clear, specific and immediately actionable
Practice Feedback Skills: Engage in receiving and giving feedback through scenario-based exercises
Create an Action Plan: Develop a plan to incorporate these skills into your daily work and interactions
Learning Outcomes
Improved Communication Skills
Learn practical techniques to communicate effectively, even in challenging situations
Enhanced Relationships
Build stronger bonds with colleagues, key stakeholders, and team members through open and honest communication
Increased Confidence
Gain the confidence to address challenging topics and provide constructive feedback
Improved Productivity
Create a positive and productive work environment by promoting open communication and feedback
Hands-on learning
Practical skills that can be implemented quickly, with confidence
"It was an enjoyable training session, and the content was practical, easy follow and remember. Frances' presentation style and knowledge was greatly appreciated.”
NZ Clinical Research - Workshop Participant, Leadership Series Workshop
Get in touch
Reach out to us using the form below or email us at hello@humanfocusconsulting.co.nz and we'll be in touch as soon as possible to discuss your HR consulting or coaching needs.